our mission and team
Our Mission and Vision
At Konnect Media Solutions, our mission is to empower businesses to achieve sustainable growth through operational excellence, intelligent technology, and strategic partnership.
We exist to simplify complex decisions, connect the right people and platforms, and deliver measurable results that strengthen performance and profitability. Guided by integrity, insight, and execution, we help our clients transform how they operate, compete, and grow.
Founder - Tyler Orrell
Tyler Orrell is a seasoned executive with deep expertise in contact center operations, strategy, and technology. Over several decades, he has led large-scale organizations and global teams, driving measurable growth through disciplined execution, operational efficiency, and innovative vendor partnerships.
As the founder of Konnect Media Solutions, Tyler leverages his leadership experience to help companies optimize performance through smarter technology selection, improved process design, and strategic BPO alignment. His approach blends practical, results-driven insight with a long-term vision for sustainable growth and customer experience excellence.